Trezor.io/Start® — Starting™ Up Your Device | Trezór®

Introduction

A hardware wallet like Trezor separates the secret signing keys from internet-connected devices. The recommended first step after unboxing is to visit trezor.io/start (or open the official Trezor Suite application) to follow the guided setup. This guide walks through the full process—downloading official software, initializing the device, creating and protecting your recovery seed, installing apps for supported coins, performing your first receive/send, and adopting everyday security habits.

Note: This is a general informational walkthrough. Always follow the exact on-device prompts and official Trezor documentation for firmware updates and safety checks.

2. Initialize your Trezor device

Connect your Trezor to the computer and open Trezor Suite. Choose Set up new device if you are starting fresh, or Recover wallet if you have an existing recovery seed to import. The Suite will guide you through a firmware check and (when required) update. Firmware must be installed only through official Suite prompts.

1. Connect and unlock the device when prompted.
2. Follow on-screen instructions to install or confirm firmware authenticity.
3. Create a PIN directly on the device—PIN entry occurs on the device screen for safety.
4. If you selected Set up new device, the device will generate your recovery seed (usually 12–24 words depending on model and settings).

Do not enter any seed words into your computer. The device displays words and you record them on paper or a metal backup plate only.

3. Create and secure your recovery seed

The recovery seed is the single most important artifact: it allows you to restore funds if the device is lost, stolen, or damaged. Treat it as the highest-value secret.

• Write each word exactly in order, legibly, on the supplied recovery card or a secure medium.
• Consider using a steel backup (seed plate) for fire and water resistance if you plan long-term storage.
• Store copies in separate secure locations—do not keep all copies together in one place.
• Never photograph, email, type, or store the seed in cloud storage or digital files.

Optional: enable a passphrase (an extra secret word) for a hidden wallet. A passphrase adds security but also adds responsibility: a lost passphrase cannot be recovered.

4. Add accounts and install coin integrations

Trezor Suite will let you add accounts for supported blockchains (Bitcoin, Ethereum, Litecoin, etc.). Some chains may require additional integrations or external wallets—Suite provides guidance and links where appropriate.

1. Open Accounts in Suite and select Add account.
2. Choose the coin or token; Suite will synchronize public balances and transaction history.
3. For token support not natively listed, Suite will reference trusted third-party integrations for compatibility.

Account discovery uses public keys—your private keys remain on the device and are never exposed to the computer.

5. Receive and verify funds safely

When receiving crypto, always verify addresses on the device screen. This prevents host-level address replacement attacks.

1. Select the account in Suite and click Receive.
2. Suite displays an address; your Trezor device will show the same address—confirm they match before sharing.
3. Prefer using a new address for each incoming transfer to improve privacy.

If someone instructs you to send funds to an address provided in an email or chat, always cross-check in Suite and on the device first.

6. Sending transactions and on-device verification

Sending is a two-step process: craft the transaction in Suite, then confirm and sign on the device.

1. Click Send in Suite and enter the destination address and amount.
2. Suite creates an unsigned transaction and forwards it to your device.
3. The device displays the recipient address, amount, and fee—carefully verify these details on the device screen before approving.
4. Approve to sign; Suite then broadcasts the signed transaction to the network.

For large or unfamiliar addresses, send a small test amount first to validate the flow.

7. Security best practices

• Always download Suite and firmware only from trezor.io/start or official mirrors.
• Keep your recovery seed offline and consider metal backups for durability.
• Use a unique, strong PIN and change it if compromise is suspected.
• Enable passphrase protection only if you can safely manage the passphrase.
• Keep your computer free from malware and avoid performing sensitive actions on untrusted machines.
• Regularly update Suite and device firmware using official channels.

Remember: Trezor support will never ask for your recovery seed. Any request for the seed is a scam—stop and contact official support immediately.

8. Troubleshooting common issues

Device not detected

Try a different data USB cable and port, avoid USB hubs, unlock the device, and ensure Suite is allowed to access the device. Restart Suite and the computer if needed.

Firmware update failed

Reconnect the device and retry via Suite. Do not attempt unofficial firmware. If problems persist, consult official support and provide logs if requested.

Lost PIN

Resetting the device clears its data; you will need your recovery seed to restore accounts. This underscores the importance of secure seed backups.

Lost recovery seed

If the seed is irrecoverable and you lose the device, funds cannot be restored. Search secure locations and follow any emergency access plans you set up.

FAQ & resources

Official resources: trezor.io/start — Support Center — Official documentation and firmware release notes.

Disclaimer

This guide is informational and models the flow found at the official Trezor start page. It is not an official Trezor product page. Always consult official documentation and support channels for device- and firmware-specific instructions, and never share your recovery seed with anyone.